Privacy Policy

Effective Date: 5/16/23

This Privacy Policy explains how Luma Mufleh (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website and use our services. Your privacy is important to us, and we are committed to ensuring the confidentiality and security of your personal information.

Information We Collect
We may collect personal information that you provide to us voluntarily, such as your name, email address, and any other information you choose to provide when contacting us through our website.

We may also collect certain non-personal information automatically when you visit our website, including your IP address, browser type, operating system, and the pages you visit. This information is used to analyze trends, administer the site, track user movements, and gather demographic information for aggregate use.

How We Use Your Information
We may use the information we collect from you for the following purposes:

To respond to your inquiries and provide customer support.
To personalize your experience and improve our website.
To send periodic emails or other communications regarding our services, updates, or promotions.
To monitor and analyze website usage and trends.
To comply with legal obligations.
Sharing Your Information
We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers have access to your information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your personal information.

We may also disclose your personal information when required by law, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. These technologies may automatically collect information such as your IP address, browser type, operating system, and referring pages.

You have the option to disable cookies through your browser settings, but please note that this may limit certain functionalities of the website.

Security
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our systems.

Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

Who We Are

www.LumaMufleh.com

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

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